Privacy Policy

The full policy

1. Who we are

Shimla Fabric, The Online Clothing Store, sells fabric online, in retail and wholesale from our stores in Karachi, Pakistan. This policy applies to our website simiemediaw.online and to the information you share with us when you buy from us or contact us.

2. Information you give us

When you place an order, create an account, or contact us, you give us details such as your name, phone number, email address and delivery address. If you message us by WhatsApp, phone or email, we also keep the content of that conversation so we can help you.

3. Payments

We do not store your full card or bank details on our website. Online payments are handled by the payment provider you choose at checkout, and cash on delivery payments are collected by the courier or by us. Your payment provider has its own privacy policy.

4. Cookies

Our website uses cookies, which are small files saved on your device. We use them to keep items in your cart, remember your session and understand how visitors use the site. You can block or delete cookies in your browser settings, but parts of the site, such as the cart and checkout, may not work without them.

5. Who we share information with

We share your information only with people who help us serve you, for example couriers who deliver your parcel, payment providers who process your payment, and the companies that host and maintain our website. We give them only what they need to do their job. We may also share information if the law requires it. We do not sell your personal information.

6. How long we keep information

We keep your information for as long as we need it to complete your order, meet our legal and accounting duties, and handle any returns or disputes. After that we delete it or make it anonymous.

7. Keeping your information safe

We take reasonable steps to protect your information from loss, misuse and unauthorised access. No website or online service can be completely secure, so we cannot promise absolute security, but we work to keep your data safe.

8. Your choices and rights

You may ask us to show you the information we hold about you, correct anything that is wrong, or delete your information where we are not required to keep it. You can also ask us to stop sending you promotional messages at any time. Contact us using the details below and we will respond as soon as we can.

9. Links to other websites

Our website links to other sites, such as Instagram. We are not responsible for how those sites use your information, so please read their privacy policies.

10. Children

Our website is meant for adults. We do not knowingly collect personal information from children under 18. If you believe a child has given us information, please contact us and we will delete it.

11. Changes to this policy

We may update this policy from time to time. We will post the new version on this page and change the date at the top. Please check back occasionally.